
The room
nobody
was designing
for
Loneliness
Group capstone project, team of 6 · UX Interaction Design, final year
Nomi
Tasks
Design lead
Prototype direction
Document Design
Final presentation design
Directing the interaction model prototype and unifying individually-developed widgets into a cohesive interface
Home
A digital family board, mounted on the wall as a piece of furniture, built for older adults living alone. Designed for Murrindindi Shire Council as part of a brief to support ageing in place community, either as a feature built into new housing developments or as a standalone product sold on its own. Most existing solutions on the market handle physical safety. We chose to build for the gap: loneliness.
Tools
Figma
Photoshop
InDesign
Miro
The
Problem

The
Problem
Most assistive tech for ageing in place handles physical safety like fall detection, medication reminders, emergency alerts. Necessary, but it only covers half the problem.
The other half is mental & loneliness, and it's the half people don't talk about. Strong social ties can extend life expectancy by 50%, and weak ones carry health risks comparable to smoking. Yet admitting you're lonely can feel like admitting you're a burden, so older adults living alone tend to hide it rather than name it, even from the people who'd want to know.

All the platform just got the same top 10 list city dinner. I already know those places and they're always crowded
Usability testing
Field observations, key findings and design responses from real-world testing
Seven participants, 22–30, all regular CBD night visitors. Sessions ran across six real Melbourne locations between 6:30–9:30 pm. Participants used their own phones; the facilitator accompanied crossings for safety. Think-aloud feedback and post-session reflection were recorded on a secondary phone.
What I found :
Participants responded strongly to the story's intimacy and the feeling of rediscovering familiar spaces they already knew
I felt like going through someone's diary, not just a game that we just wanna win over. Interesting.
Quiet locations like The Paperback Bookshop created genuine immersion people paused, slowed down , read, and enjoy the vibe
Long text make me stop walking.
The app works better as a pair activity: Participants felt safer and more engaged with a companion.
It'd be fun doing this with my besties, we get to discuss and hob around
Coupon and collectibles landed as meaningful, not transactional. Participants described the photo strip and poetic notes as things they'd keep and share.
Iterations :
-
Scroll cue added to clue and story pages
-
Greeting text increased in size and contrast
-
Clue text shortened for in-motion readability
-
Venue hours shown in navigation so no one arrives after close
